Service & original parts

Comprehensive service solutions from GEZE

Consistently reliable and efficient customer service is one of our key goals. That’s why GEZE offers you individual and customised services. We advise you on your products and services across their entire life cycle. We find the right solution for by personal consultation.

Service contracts

Tailor made solution approaches for every type of building

Our regular maintenance ensures functionality and maintains the value of your systems – regardless of manufacturer. With GEZE service contracts, you can find customised solutions that are just right for you.

GEZE Service Package for emergency exit system maintenance

Our service staff will provide you with expertise and experience.

Our service staff will provide you with expertise and experience. © Karin Fiedler / GEZE GmbH

Emergency exit protection system

Doors with electric locks in emergency exit systems must be inspected annually by an expert. This expert must issue a certificate of the recurring inspection, which the operator must submit to the building supervisory authority on request. This inspection may be carried out as part of a maintenance contract.

Checks

  • Check all safety and control units within the system for compliance with the applicable guidelines
  • Check all fixing elements to ensure they are secure
  • Check to ensure the door leaf or casement move easily
  • Check the condition and fail-safe resistance of the wiring

Cleaning

  • Clean the drive, door leaves and hinges
  • Provide lubricants and cleaning materials

Adjustment

  • Tighten all relevant fixing screws
  • Adjustment work

Operation

  • General test run/operational check
  • Release the equipment via external activation (e.g. alarm/building management system)

Verification management and special services

  • Apply inspection stickers
  • Provide and manage inspection documentation (written verification)

Download the complete specification of services (36 KB)

GEZE Service Package for smoke and heat extraction system maintenance

Ventilation and smoke and heat extraction systems - Our annual services

  • Check all "power-operated windows and doors in ventilation and smoke and heat extraction systems as well as SHEVs" in accordance with the technical guidelines for preventive fire protection TRVB S 111 (staircases) and TRVB 125
  • Check that all fixing elements fit tightly
  • Clean the drive
  • Check for proper functioning of the emergency opening/rechargeable/batteries (batteries exchanged a minimum of every four years)
  • Check the link arm/guide rail
  • Check to ensure the door/leaf/casement/window move easily
  • Check to ensure they open and close properly
  • Adjust the drive
  • Lubricate all the moveable parts
  • Operational checks
  • Release via fire push-button
  • Release via smoke detector
  • Check mains voltage
  • Check the functioning of the vent switch
  • Check the emergency power control unit
  • Provide lubricants and cleaning materials
  • Apply an inspection sticker
  • Provide and maintain inspection documentation (written evidence)
  • Replace consumables (for a fee following expiry of the warranty)

Download the complete specification of services (537 KB)

GEZE Service Package for automatic maintenance

Automatic door systems - our annual services

  • Check all the safety and control equipment of the door system(s) in accordance with the health and safety at work regulation AM-VO § 8 and the employee protection law AschG § 38
  • Clean the drive
  • Check the track, clean if necessary
  • Check the roller carriage, adjust if necessary
  • Check the link arm/guide rail
  • Check all the fixing elements
  • Check the door retention components and floor guide
  • Check the locking mechanism/vertical rod
  • Check that the GEZE activation device is functioning properly
  • Check the consumables
  • Test log in accordance with the health and safety at work regulation AM-VO § 8 incl. system stickers
  • Apply inspection stickers to the drive
  • Check for proper function of the emergency exit control
  • Check for proper function of the emergency opening/rechargeable battery (battery exchanged at least every two years)
  • Visual inspection in accordance with EN 16005
  • Provision of cleaning materials
  • Evidence of maintenance carried out – maintenance certificate
  • Clear maintenance point

Download the complete specification of services (39 KB)

Modification & modernisation

From consultation to installation

Our expert team supports you when converting outdated equipment.

Our expert team supports you when converting outdated equipment. © Karin Fiedler / GEZE GmbH

Generally speaking, the expected lifetime and useful life of building technology has always been shorter than that of the building itself. But new standards and legislation are changing expectations, especially with regard to building safety.

GEZE supports you in modifying outdated equipment to improve the utility and safety of your systems. Modernisations bring the products up to the latest technical standards. In addition, key functional parts can be retrofitted to improve operating properties. GEZE offers forward-thinking product solutions and long-term expertise.

Downloads

Find key information and document to download here.

Our terms and conditions apply.

GEZE Service – At your service, wherever you are